Contact
Reach the right desk. Existing customers should open a ticket in wcenter for account and technical support — that is the fastest path.
Where to write
General
Questions about hosting, AI Swarm Hive or the company.
Support
Existing customers: open a ticket in wcenter. Log in at panel.djangoeurope.com.
Privacy
Data-protection requests and DPA questions.
Security
Vulnerability reports and security questions. Please follow the bug bounty program.
Careers
Applications and hiring questions.
Hours
We reply on Swiss business days (Monday–Friday, Europe/Zurich). Security reports are triaged as described in the bug bounty program.
Company
wservices GmbH, Niederwangen (BE), Switzerland. Legal details are in the imprint.